How to know a River Outfitter is safe

How do you tell a safe outfitter from an unsafe one?
Quality companies usually have professional-looking advertising materials, good looking equipment in good shape, hold professional associations and can provide lists of guide certification, insurance and references upon request.

What equipment should be provided?
For anything other than an easy float trip, a safe outfitter will provide a wetsuit, helmet, and an approved PFD (life jacket), which should be commercial quality.

What other procedures should be followed?
A waiver will be given to you to be signed and should be explained in some way first. A thorough safety talk will be given before you get on the boats.

Questions to ask a company

• Are you a member of PROAOA or other similar organization? (In Jasper, companies are a member of the Jasper Professional River Outfitters Association).

• What kind of equipment do you provide?

• Are your guides certified?

• Do you have liability insurance?

Rafting Safety & Risks

How Safe Are Trips?
While there is always a risk, it is important to remember that there are two kinds of risks: Actual Risk and Perceived Risk. Often we perceive the risk in a situation to be higher or lower than the risk actually is. We tend to get used to risk in situations that we are familiar with, and it becomes perceived to be safe even though the actual risk never changes.

What Makes PROAOA Companies Better?
All PROAOA members must adhere to the PROAOA Standards, which exceed Canadian federal rafting regulations. Company owners are usually PROAOA Examiners and provide training and certification to their guides following the PROAOA standards. Guides hold Swiftwater Rescue certification and valid First Aid, with many trip leaders having Wilderness First Aid. Companies have Emergency First Response Plans in place and carry liability insurance.

Does This Mean It Is Guaranteed To Be Safe?
No, there is ALWAYS risk involved in a river environment, or even driving to the river. COmpanies will endeavour to match guests with trips that are suited to their abilities and will try to manage and minimize risk. Guides are trained to deal with incidents, but not all risks are within their control, so the insurance company does require all guests to sign waivers and assumption of risk agreements.

What is the company liable for?
A river outfitter must provide you with a safe environment within the existing industry standards.